Cast drinks

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For large shows where the cast pre-order drinks to help manage demand at the end of the show (at the discretion of the Duty Manager, as per our tabs policy) we use the following process.

Taking orders

1. Print a cast drinks pre-order sheet for each dressing room, for the cast to complete before the interval.
2. After the interval serving has ended, collect in the sheets.

Ringing drinks through

1. For each person, ring up their pre-ordered drinks as normal.
2. Tap the three dot ‘more’ menu in the top right of the screen.
3. Choose Print bill.
4. Name the ticket with the person who ordered the drinks.
5. Tap SAVE.

The till will now print a bill for that person.

Preparing drinks

1. For each printed bill, prepare the drinks and place them on a table in the bar back. Grouping them with the bill is usually helpful.

Taking payment

When each cast member comes to pay for their drinks:

1. Press OPEN TICKETS.
2. Select the person’s name from the list of open tickets.
3. Press CHARGE, and follow the normal payment flow.